Privacy Policy
This Privacy Policy, which is incorporated into our Terms and Conditions, outlines the privacy practices of VITABOX LLC (“VITABOX,” “Company,” “us,” “we,” or “our”) in connection with your (“you” or “your”) access to or use of Company’s website and related services (the “Service”).
What does this Privacy Policy cover?
Company controls the information and data it collects and uses through the Service. This Privacy Policy only applies to the Service and explains how Company collects, uses, and discloses information.
We do not control any third-party websites, actions, content, goods, or services (collectively, “Third-Party Sites”), regardless of whether they are linked from or referenced in the Service. Third-Party Sites have separate privacy practices and policies. If you choose to visit or use Third-Party Sites, including by clicking on links via the Service and getting redirected to Third-Party Sites, including social media pages or platforms, you assume all risk of doing so.
When do we collect your information?
Generally, Company collects personal information when users provide that information to us by using the Service, sharing information, or contacting us.
When you submit information through our Contact Form or otherwise provide information to us, you may provide us with your first and last name and contact information, such as company email address and phone number. In communications with Company, you may also provide other information, such as data about your brand.
Company may also collect other information you provide to us and content you make public outside of the Service, such as when you contact us, post a review about Company, or tag Company on social media. The information collected off the Service may be combined with that collected through the Service.
When you use the Service, we automatically gather information made available by your web browser (such as Google Chrome), internet service provider (such as Comcast), and computer or other device (such as your mobile phone), depending on your settings for each. For example, Company uses cookies (files that are placed on your computer or device when you visit a website), web beacons, and similar technologies, such as (1) “necessary” cookies for the Service to display and perform properly, (2) “preferences” cookies to store preferences set by you, (3) “analytics and performance” cookies to collect information, which is often aggregated, about how users interact with the Service, which helps improve the Service, and (4) “advertising” cookies to deliver advertisements that may be of interest to you. The Service also uses third-party cookies, including for online behavioral advertising, to improve your user experience, analyze aggregate activity, and advertise offers of interest to you; cookies and web beacons also help Company and third-party advertisers ensure you do not repeatedly see the same or unwanted advertisements.
In particular, Company uses Google cookies and tools, such as Google Analytics and in certain cases Google Maps, for analytics and advertising and to improve the user experience, and your information may be shared between Company and Google; for more information, visit the Google Cookie Policy, Partners Link, Opt-Out, or Ads Settings. Company may also use Facebook and other cookies for the purposes stated above, and your information from cookies may be shared; for more information visit the Facebook Cookie Policy.
You can change your cookie settings in your internet browser, but you risk that some of the features of the Service may not function correctly. For more information, including how to revoke your consent to cookies, visit:
- www.allaboutcookies.org/
- www.privacyrights.info/
- www.youronlinechoices.com/
- www.networkadvertising.org/choices
- www.aboutads.info/choices
You may likewise turn off or disable any location sharing or collection of mobile phone or other device or advertising identifiers through your device settings. However, certain features of the Service may not function.
What categories of information do we collect?
Generally, we collect personally identifiable information, such as your name and email address, when you voluntarily provide it to us and use the Service, and we collect device and internet activity information through automated technologies, such as cookies. Specific categories are outlined below.
We collect identifiers, such as your name, contact information, device identifier, and Internet Protocol (“IP”) address, if you provide that information to us, which may include categories of protected classifications under state or federal law, and through automated technologies when you access or use the Service.
We collect device, internet connection, and internet activity information, such as search history and information about interactions with a website or advertisement, when you use the Service and through automated technologies, such as cookies. For example, we may collect your IP address, clickstream data, and information about your browser, operating system, device, login attempts, use of the Service, unique device identifiers, and other diagnostic data. Likewise, we may collect information about your browsing history, search history, and information regarding your interactions with websites, applications, and advertisements, including before, during, and after your use of the Service. For more information, see the above discussion of cookies and technologies.
We may collect approximate geolocation data, such as from your IP address from automated technologies, when you access or use the Service.
We may collect information from you that you voluntarily upload for public display, such as when you post a review or comment about the Service as well as public information related to your inquiry to us, such as your website. You should restrict what sensitive information you make public as well as what you communicate to us, such as through our Contact Form or in an email to us.
We may create new information about you by drawing inferences from the information identified in this Privacy Policy to identify your preferences. This helps to personalize the Service and your user experience.
Company also collects “aggregate” and anonymized data that is not personally identifiable or sensitive information when you access or use the Service.
Finally, Company may collect any other information you voluntarily provide.
How is your information used?
Generally, Company uses information to provide and improve the Service, to personalize the user experience, and for marketing. When Company uses your information for a “Business Purpose,” it means such use is reasonably necessary and proportionate to achieve an operational purpose of Company. When Company uses your information for a “Commercial Purpose,” it means such use is intended to advance Company’s business interests, such as through marketing offers. Company only processes your information to the extent that is necessary to accomplish the referenced Business and Commercial Purposes, which serve as our legitimate interests.
First, we use information for the Business Purpose of operating and providing the Service, including to process requests and provide the Service offerings. This may include reviewing whether your brand is a good fit for the Service. We may also use information for any other reason that you voluntarily request.
Likewise, we use information, as applicable, for the Business Purpose of improving the Service and our offerings. For example, if users make the same recommendation for the Service, we may add features to the Service.
We use information, as applicable, for the Business Purposes of personalizing your user experience and communicating with you. For example, we use information gathered from cookies, so you do not have to reenter the same information several times within a short timeframe; and we use information that you provide as well as public information related to your brand and any inquiry to us in connection with your requests and our communications with you.
We use information, as applicable, for the Business Purpose of maintaining and improving security related to the Service. For example, we may use information to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to identify and prosecute those responsible.
We may use information, as applicable, for the Commercial Purpose of advertising to you. For example, we may use information to email you relevant content; and we may use information gathered through cookies and web beacons, including those placed by third parties, to deliver advertisements to you via the Service and after you have left the Service, including advertising specific to your personal interests. Likewise, we may use this information to draw inferences about your preferences.
We may also use information that you make public, such as a public review about the Service, for the Commercial Purpose of marketing and advertising.
How is your information disclosed to others?
When Company shares your information for a “Business Purpose,” it means such use is reasonably necessary and proportionate to achieve an operational purpose of Company. When Company shares your information for a “Commercial Purpose,” it means such disclosure is intended to advance Company’s business interests, such as by advertising to you. We do not “sell” your personal information to third parties for money. However, the Service uses first and third-party cookies, as outlined above; to manage cookies, including those used for personalized advertisements, please see the above resources.
We may also disclose information for the Business Purpose of personalizing your experience where you voluntarily request and consent to such disclosure.
We may disclose information, as applicable, to parties related to our legal obligations for the Business Purpose of complying with our legal obligations and preventing illegal or harmful misconduct. For example, we may share information in response to subpoenas, court orders, or other legal processes; and we may share information as needed if we believe it is necessary to prevent illegal or harmful misconduct. Similarly, if we are involved in an acquisition, merger, sale, etc., we may transfer or assign your information as needed for the Business Purpose of the transition.
We may disclose information that you make public to the public for the Commercial Purpose of marketing and advertising. For example, we may share a public review to market the Service.
We may also disclose information, such as device, internet connection, and internet activity information, to advertisers and platforms for the Commercial Purpose of advertising to you, such as through personalized advertisements. For example, we may share information gathered through cookies and tracking technologies to allow an advertiser to display offers that may be of interest to you, and the Service may contain third-party cookies, as outlined above. If you are signed in using a third-party account (e.g., Google or Facebook), that third party may collect your information as outlined in their separate privacy policy.
How is your information protected?
We process and transfer data to the United States. While we use reasonable security measures and tools that are designed to be a security safeguard, and we take data security seriously, no system or website can be 100% secure. You should not expect that information communicated over our Service or the internet generally will be secure. You are responsible for maintaining the security and confidentiality of any account credentials and should notify us as soon as possible if you believe there has been a security breach. Company will retain your information for the length of time necessary to fulfill the Business Purposes and Commercial Purposes outlined in this Privacy Policy.
What are your consumer rights?
California and other laws provide for certain consumer rights, such as the rights to notice, access, opt out, request deletion, and equal services. If certain privacy laws apply to you, you have the right to request the categories of information we have collected, the categories of sources from which we collect information, our business and commercial purposes for collection, and the categories of third parties to whom information is disclosed; and you may request to opt out of practices and that we delete information we have collected from you.
Other laws provide the right to access, rectify, delete, object to processing of, withdraw consent for processing of, or request portability for your personal information. In particular, if you reside in Europe, you have the right to request certain copies of your personal data, including in a structured, commonly used, and machine-readable format or to request transmission of the information to a service provider where feasible; to ask Company to correct inaccurate or incomplete data about you; to delete your personal data, subject to certain limitations (and Company may retain your data as necessary for legitimate business interests, such as security and legal reasons, to comply with legal obligations, if information is already public, and if data is aggregated); to withdraw consent for processing by logging into your account or contacting us; to limit how we use your data; to object to processing of data, such as for direct marketing purposes or for a purpose based on legitimate or public interests, by contacting us as outlined below; and to lodge complaints by contacting us or a supervisory authority, including EU data protection authorities if applicable.
Further, under California’s “Shine the Light” law, California residents who provide personal information may request information regarding disclosure of personal information to third parties for their direct marketing purposes.
If you have a privacy request, please contact us as outlined below with your full name and email address so that we can verify your identity. If you submit a request through an authorized agent, please also provide the name and email address of the agent and a verified statement of agent authority. We will not discriminate against you for making a privacy request or exercising your rights.
The following are our legal bases for the processing of your information e.g., in providing and improving the Service, communicating with you, complying with our legal obligations, preventing fraud, advertising to you, promoting safety and security, and responding to requests: Where we have your consent for such processing, where necessary to perform a contract with you, where processing is necessary to protect your or another person’s vital interests, where processing is necessary for our or a third party’s legitimate interests, unless they are overridden by your interests or fundamental rights or freedoms, and where necessary for us to comply with a legal obligation.
Do we collect information about children?
Company will never knowingly collect personal information about children under the age of 13. If we obtain actual knowledge that we have collected personal information about children under the age of 13, we will delete that information.
How do we process opt-out requests?
By using the Service, including providing contact information or signing up for marketing emails, you expressly consent to receive electronic and other communications from Company, over the short term and periodically, regarding the Service, your activity, offers, and other information that may be of interest to you. For example, Company may email you reminders or offers.
Further, by providing your phone number and consent to receiving telephone calls and text messages, you expressly provide prior written consent to receive such communications from Company via such means. You also verify that any telephone number you provide is your accurate number, and you understand that consent is not a condition of purchase and that data rates may apply.
You may opt out of or unsubscribe from marketing communications at any time by following the instructions contained in the communication or contacting us as outlined below. We may still send you any necessary, non-promotional messages, such as important updates to these Terms or Privacy Policy.
To unsubscribe from marketing emails, contact or follow the opt-out or unsubscribe instructions in each communication.
Please note that Company does not currently respond to DNT requests (DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked).
What is our contact information?
The Service contains a Contact Form. You can also contact us at , by visiting our Contact Us page, or by writing to us at 4438 Muhlhauser Rd, Suite 200, Hamilton, OH 45011. We may store information gathered relating to your requests or communications or disclose it if needed to process your request.
How do we modify our Privacy Policy?
The posted version of this Privacy Policy on the Service is the current version, and if any modifications are made, we will post the then-current version on the Service. By continuing to access or use our Service after any modifications are posted, you agree to be bound by the modifications. Any modified Privacy Policy will only apply as of the effective date of the Privacy Policy.
This Privacy Policy was last updated on March 22, 2022.